Question 1

Will I still pay for inactive or terminated employees?

Accepted Answer

No! Plain and simple. With The Payroll App you only pay for each employee paid per month. It does not matter how many times you pay that employee in a month, you will only be charged one flat fee - no hidden costs.

Take a look at our pricing page > (https://thepayroll.app/pricing)

Question 2

Do you support tips / grats such as in a restaurant or hotel?

Accepted Answer

Absolutely! With the tick of a checkbox you can enable a powerful gratuity system within The Payroll App.

Your company will be able to select from a range of automatic gratuity distribution strategies or elect to manually distribute grats. You can also enable 'charge tips' or 'table-top tips' which are the additional tips guests leave on the final bill. What's more, taxes are automatically calculated and your NIB C10 Report reflects taxes paid on gratuities.

Learn more about tips >

Question 3

How will my employees receive their pay stubs?

Accepted Answer

Once you approve a payroll, click the 'Send All Pay stubs' button. Immediately all pay stubs will be sent to your employees. Paystubs can be sent via email, WhatsApp, or SMS -- it's up to you & your employees. The Pay stub is a mobile-friendly pdf file so employees can open the document on any phone.

You can also send pay stubs individually, download or print them right from your approved payroll screen.

Speak to a solutions specialist about pay stubs > (https://thepayroll.app/contact)

Question 4

Can I grant my accountant access to view reports in The Payroll App?

Accepted Answer

Of course. Each company can add up to three unique administrators and assign individual permissions to each administrator as needed. For example, your accountant might only have access to 'View Reports', or you may grant access to one administrator to 'Run Payroll' but not 'Approve Payroll'.

As the 'Primary Company Administrator' you can also reset passwords, disable or even delete administrators under your account.

Learn more about additional administrators and access control >

Question 5

Why do I need The Payroll App?

Accepted Answer

Here's how the payroll app makes payroll easy:
 • automatically creates NIB C10 Reports
    • no more information gathering or delayed tax filings.
    • by completing payroll, you also complete your NIB C10 form.
 • work out payroll calculations and deductions quicker, 
 • generate seamless payslips.
 • with our detailed earnings statements, employees have a clear overview of their finances. 
 • calculate bonuses, holiday or sick pay, etc with minimum effort.
 • eliminate errors in transmitting final pay to employees.
 • with our download bank csv option, you can submit your completed payroll directly to your bank
 • manage your growing businesses payroll data.
 • SAVE TIME!

Learn more here > (https://thepayroll.app/features)

Question 6

Can I create salary deductions or garnishments on employee paystubs?

Accepted Answer

Of course you can.

Need to give a salary advance? Create a salary advance on an employee's profile in The Payroll App and select how to make the deductions and forget it - The Payroll App will accurately garnish your employee's wages until the full amount is retrieved.

Learn more about salary deductions and garnishments >

All-inclusive pricing.

Priced for small businesses.

$49

$8

$57/month

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